Privacy Policy

At Perfumance, we respect your privacy and are committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our fragrance products.

Perfumance offers fragrances and related products for customers in Japan, with a focus on carefully crafted, halal-conscious fragrance products.

1. Information We Collect

When you visit our website, contact us, or place an order, we may collect information including:

  • Full name

  • Email address

  • Telephone number

  • Shipping and billing address

  • Order and purchase details

  • Payment-related information required to process your order

  • Information provided when contacting customer support

  • Website usage and technical information, such as browser type, device information, and IP address, where applicable

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders.

  • Arrange delivery of products within Japan.

  • Confirm and communicate about your orders.

  • Process payments, returns, and refunds.

  • Provide customer support.

  • Respond to inquiries and requests.

  • Improve our website, products, and services.

  • Prevent fraudulent or unauthorized transactions.

  • Send important service and order-related communications.

  • Send marketing communications where permitted and where you have provided appropriate consent.

3. Payment Information

Payments may be processed through third-party payment providers.

Perfumance does not necessarily store complete payment card information on its own servers. Payment information may be processed and protected by the relevant payment service provider under its own privacy and security policies.

4. Sharing of Personal Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Payment service providers

  • Shipping and delivery companies

  • Website hosting and technical service providers

  • Customer support and communication services

  • Analytics or website service providers

  • Other service providers necessary to fulfill your order

Only information reasonably necessary for the relevant service will be shared.

5. Halal-Conscious Products

Perfumance is committed to maintaining our stated halal-conscious product standards. Information relating to product ingredients, formulation, and sourcing may be provided on relevant product pages where applicable.

Customers should review individual product information before purchasing if they have specific ingredient, religious, allergy, or personal requirements.

6. Cookies

Our website may use cookies and similar technologies to:

  • Maintain website functionality.

  • Remember user preferences.

  • Improve the shopping experience.

  • Understand website traffic and usage.

  • Improve our services and website performance.

You may manage or disable cookies through your browser settings. Some website functions may not work properly if certain cookies are disabled.

7. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Third-Party Services

Our website may contain or use third-party services for payment processing, delivery, analytics, communication, advertising, or other business functions.

Those third parties may process information according to their own privacy policies and terms.

9. Data Retention

We retain personal information only for as long as reasonably necessary for business, order fulfillment, customer support, legal, accounting, and other legitimate purposes.

When information is no longer required, we may securely delete or anonymize it where appropriate.

10. Your Privacy Rights

Depending on applicable laws and regulations, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain personal information.

For privacy-related requests, please contact us using the email address below.

11. Policy Updates

Perfumance may update this Privacy Policy from time to time to reflect changes to our services, website, business practices, or applicable requirements.

Any updated version will be published on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Perfumance
Website: perfumance.innovate-ithub.com
Email: workabotrip@gmail.com

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.